SMS Text Messaging Terms
3680 NE Akin Drive #122, Lee's Summit, MO 64064
(816) 403-4910
About This Service
Total Body Fitness offers SMS text messaging to keep you informed about your membership account and facility operations. This document describes the terms of our SMS messaging service.
Program Description
By providing your mobile phone number and opting in to receive text messages from Total Body Fitness, you consent to receive automated text messages to the mobile number you provided. These messages are designed to help you stay connected with your gym membership and facility.
Types of Messages You'll Receive
We send the following types of informational messages:
- Payment Reminders: Notifications about upcoming membership payments
- Payment Confirmations: Receipt confirmations for processed payments
- Failed Payment Alerts: Notifications if a payment cannot be processed
- Account Status Updates: Information about your membership status or account changes
- Facility Access Information: Access codes, gate codes, or entry instructions when needed
- Facility Closure Alerts: Emergency closures or unexpected schedule changes
- Important Policy Updates: Critical changes to facility policies or operations
Message Frequency
Expected Frequency: Approximately 2 to 8 messages per month. Message frequency may vary based on your account activity, payment schedule, and facility operations. You may receive more messages during your first month as we provide onboarding information.
Cost and Fees
No Charge from Total Body Fitness: We do not charge you for SMS messages.
Carrier Rates May Apply: Message and data rates may apply based on your mobile phone plan. Please check with your wireless carrier for details about your text messaging plan. Standard message and data rates from your carrier may apply to each message sent or received.
How to Opt-Out (Unsubscribe)
You can stop receiving text messages at any time by using one of these methods:
Text "STOP" to Opt-Out
Reply STOP to any text message you receive from us, and you will be immediately unsubscribed from future messages. You will receive one final confirmation message that you have been unsubscribed.
Alternative Methods: You can also opt-out by contacting us at (816) 403-4910 or emailing [email protected] with your request to unsubscribe from SMS messages.
Need Help?
If you need assistance or have questions about the SMS program:
- Text "HELP" to any message from us for assistance
- Call us: (816) 403-4910
- Email us: [email protected]
- Visit us: 3680 NE Akin Drive #122, Lee's Summit, MO 64064
Supported Carriers
This SMS service is available to subscribers of participating carriers, including but not limited to:
AT&T, T-Mobile, Verizon, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and other major U.S. carriers.
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier network availability and your service plan.
Important Disclosures
Consent Not Required for Membership
Opting in to receive text messages is completely optional. You do not need to consent to SMS messaging as a condition of purchasing any goods or services from Total Body Fitness. You can be a member and use our facilities without subscribing to text messages.
Privacy and Data Protection
Your mobile phone number and text message interactions are subject to our Privacy Policy. We will not share your mobile number with third parties for their marketing purposes without your explicit consent.
View our Privacy Policy: www.totalbodyfitness.com/privacy
Changes to Phone Number
If you change your mobile phone number, you must notify us immediately to avoid messages being sent to the wrong recipient. You can update your phone number by logging into your member portal, calling us at (816) 403-4910, or emailing [email protected].
Terms and Conditions
By opting in to this SMS service, you agree to the following:
- You are the owner or authorized user of the mobile phone number you provided
- You authorize Total Body Fitness to send automated text messages to the provided number
- You understand that message and data rates may apply
- You understand that consent is not required to purchase membership or services
- You can opt-out at any time by texting STOP
- Message frequency may vary based on your account activity and facility operations
- Total Body Fitness reserves the right to modify or discontinue the SMS service at any time
- We are not liable for delayed or undelivered messages due to carrier network issues
Updates to These Terms
We may update these SMS Terms from time to time. We will notify you of material changes by text message or email. Your continued participation in the SMS program after changes are posted constitutes your acceptance of the updated terms. You can always review the current version of these terms at: www.totalbodyfitness.com/sms-terms
Questions or Concerns?
If you have any questions about this SMS program or these terms, please contact us:
3680 NE Akin Drive #122
Lee's Summit, MO 64064
Phone: (816) 403-4910
Email: [email protected]
Website: www.totalbodyfitness.com
© 2024 Total Body Fitness. All rights reserved.